RECEPTIONIST
Description:
Position: Receptionist
Full Time: Phalombe, Malawi.
Organisation Name: Thuchila Tourist Lodge
Applications are invited from suitable qualified and experienced individuals to fill the existing vacant positions available at Thuchila Tourist Lodge, the most convenient Gateway to Sapitwa.
RECEPTIONIST
Reporting to : Lodge Manager
Location : Phalombe
The successful candidate will be responsible for:
Performing all check in and check out tasks
Manage online reservations and answering phone calls.
Inform customers about payment methods
Registering guest by collecting necessary information
Welcome guest upon their arrival
Provide information about the lodge and available rooms
Respond to client’s complaints in timely and professional manner
Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guest needs
Upsell additional facilities and services when appropriate
Maintain updated records of book keeping and payments
QUALIFICATIONS, ATTRIBUTES AND EXPERIENCE
The ideal candidate should among other things satisfy the following:
Must possess MSCE and a Diploma in Hospitality Management or any related field with not less than two years’ experience in the field.
Must be computer literate
Work Experience as a receptionist or front desk agent or similar role
Customer service attitude
Have excellent communication skills, both oral and written (Chichewa and English)
Mode of Application
Interested and qualified candidates should submit their applications together with their updated curriculum vitae and copies of certificates and names of three traceable Referees to:
E-mail: mblvacancies@gmail.com
mblholdingsheadoffice@gmail.com
The closing date for receiving applications is by close of business on Thursday, 17th November, 2022 and only shortlisted candidates will be acknowledged
Heaven on Earth for Best Accommodation, Hiking, Food, Conferences & Gateway to Sapitwa
Post Office Box 4 Tel: +265 (0) 1 812 107; Mobile:+265 (0) 888 688 075
Phalombe Fax: +265 (0) 1 811 113
Malawi E-mail: thuchiralodge@gmail.com