MULTIPLE POSITIONS
Description:
EMPLOYMENT OPPORTUNITIES AT BLISS & HONEY CONFERENCE
CENTRE, SELF CATERING APARTMENTS AND KITCHEN
Exciting employment opportunities have opened up at Bliss & Honey near MUST in Thyolo.
We are looking for young, energetic, creative, and innovative individuals to fill up the
following posts by 1st January 2023. Applicants must be passionate about working in the
hospitality industry, willing to relocate to Bliss & Honey near MUST in Thyolo and be focused
and committed to work. If you are one of the above, then apply for any of the following
positions that best suits your qualifications and attributes.
Applications with a full CV, copies of certificates, contact numbers and traceable referees
should be sent to blissnhoney@gmail.com on or before Monday 19th December 2022. Late
applications will not be considered. Only shortlisted candidates will be contacted.
1. CONFERENCE AND RESERVATIONS COORDINATOR
We are searching for a talented and motivated conference and reservations coordinator to
organize and manage conferences and bookings. You will be responsible for every part of
preparations, taking bookings following up with clients, preparing menus, allocating conference
rooms, getting feedback from clients and innovating for changes to satisfy customer needs
As a conference and reservations coordinator, you should be well-organized and possess a sound
knowledge of client management. Excellent communication and attention to detail skills are
vital in this role, as our success depends on meeting our client's tailored requirements.
Responsibilities:
• Identify the client’s requirements and expectations for each event.
• Liaise with clients to ensure everything is in order.
• Manage all conferences set-up, tear down, and follow-up processes.
• Prepare conference budgets.
• Record and manage reservations and do follow ups
• Conduct final inspections on the day of the event to ensure everything adheres to the
client’s standards.
• Assess an event’s overall success and submit findings.
Requirements:
• At least 5 years’ experience with conferencing and reservations procedures
• Well-organized with excellent multi-tasking abilities.
• Outstanding client management skills.
• Diploma in hospitality management or public relations is preferred.
• Strong communication and interpersonal skills.
• Strong computer skills.
• Willing to stay in Thyolo district in a semi urban environment.
2. MARKETING AND CONTENT EXECUTIVE
We are looking for a talented and creative Marketing and Content Executive who shall be
responsible for all marketing and content management of Bliss & Honey. You will be
responsible for engaging clients, organizing creative campaigns and promotional events that
can make a difference for our company’s success according to trends and customer
requirements.
The ideal candidate must be passionate for the “art” of marketing and have an abundance of
ideas for building efficient strategies. He/she must bring forth a strong base of techniques and
methods to promote our products, services, and public image.
The goal is to reach out to the market and cultivate the customer’s interest in our products
and services in ways that strengthen our reputation and facilitate our continuous growth.
Responsibilities
• Conceive and develop efficient and intuitive marketing strategies
• Organize and oversee advertising/communication campaigns (social media, TV etc.)
exhibitions and promotional events
• Conduct market research and analysis to evaluate trends, brand awareness and
competition ventures
• Initiate and control surveys to assess customer requirements and dedication
• Maintain relationships with media vendors and publishers to ensure collaboration in
promotional activities
• Monitor progress of campaigns using various metrics and submit reports of
performance
• Collaborate with managers in preparing budgets and monitoring expenses
• Manage social media marketing and content for a broader reach to the desired clients
Requirements and skills
• Proven experience as marketing and content executive or similar role
• Good understanding of market research techniques, data analysis and statistics
methods
• Thorough knowledge of strategic planning principles and marketing best practices
• Proficient in MS Office and marketing software
• Familiarity with social media and web analytics (e.g., Web Trends)
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness
• At least a Diploma in marketing, business administration or relevant discipline
3. RECEPTIONIST
We are looking for a receptionist to manage our front desk on a daily basis and to perform a
variety of administrative and clerical tasks.
Responsibilities
• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and
material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the
reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations for clients
• Perform other clerical receptionist duties such as filing, photocopying, transcribing,
and faxing
Requirements and skills
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Diploma in Hotel Management with a bias in Front office management or any other
relevant qualification
4. STOREKEEPER
We are looking for an organized, experienced storekeeper to be responsible for all stock and
inventory. The storekeeper will be responsible for management of stock by keeping a record of
in and out movement of products, ordering the required replacement items and making new
product purchases for the company.
Responsibilities:
• Keeping records of stock and restocking the store accordingly.
• Coordinating with suppliers to arrange pickup of goods
• Ensuring that all goods are properly labeled according to company standards
• Managing inventory levels by ordering new products as needed to replenish existing
stock
• Performing physical inventory counts to ensure that all goods are accounted for at the
end of each accounting period
• Preparing reports on inventory levels and other data to help managers make business
decisions about purchasing new goods or changing prices
• Stocking shelves with merchandise, including putting price tags on items and
arranging displays
• Receiving new products and issuing them for use to relevant departments
• Recording purchase orders for inventory items for the store, including recording item
details, prices, quantities ordered, and collection dates
Requirements:
• Must be organized and punctual.
• Well-presented and professional.
• At least a certificate in bookkeeping, supply chain management or any other relevant
qualification
• Prior experience working in a hospitality business would be an added advantage
• Excellent verbal and written communication skills.
• Proficient in working with a computer especially Microsoft Office and excel including
any other store keeping software
5. ASSISTANT CHEF
We are looking for an assistant Chef who will be working with under the supervision of
senior chefs and reporting to the head chef. We are mostly interested in a Chef who is very
good in Pastry, desserts, and conference cuisines.
Responsibilities:
• Preparing ingredients and handling baking and other kitchen equipment.
• Preparing pastries, desserts, and other meals on the menu.
• Making sure the food is prepared in time and has good quality.
• Responsible for food portioning and food labeling
• Making sure that customers’ expectations are satisfied.
• Order and maintain inventory of food and supplies
• Have good sanitation practices and follow kitchen safety standards
• Ensuring that all areas of the facility are maintained to the highest possible standards
of safety, cleanliness, security and operational effectiveness and efficiency
• Cook guests' orders according to their preferences.
• Act with appropriate caution in a dangerous environment where there are knives and
high-temperature surfaces.
• Selects choice ingredients that will give dishes the best flavor
• Determines how much food to order and maintains an appropriate supply at the
restaurant
• Keeps up with trends in cooking and the restaurant business to ensure that guests have
a positive experience.
• Works quickly and accurately during busy periods, such as weekends and evenings
• Occasionally takes on extra duties, such as cleaning, when the kitchen is short-staffed,
or the restaurant is particularly busy
• Takes direction and works with the restaurant's administrative team
Requirements:
• Proven experience as Chef, baker, or relevant role.
• Certificate in Cookery/pastry-making, baking.
• Great attention to detail and creativity
• Team player, able to work with others effectively in the kitchen.
• Able to follow recipes and instructions accurately.
• 2 or more years' experience working within the food industry as a Pastry Chef, Baker,
or relevant role.
• Punctual and discipline to ensure optimal work performance.
• Physically able to stand for long hours every day in a hot kitchen
• In depth knowledge of sanitation principles, food preparation and baking techniques.
6. WAITER
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages
to our customers. He/She must also have experience in serving conference guests.
Responsibilities:
• Greet and escort customers to their tables
• Present menu and provide detailed information to customers when asked.
• Have patience and must also be polite to customers.
• Must be a team player and be able to effectively communicate with the Kitchen
Staff to make sure orders are accurate and delivered promptly.
• Serve conference guests.
• Prepare tables by setting up linens, silverware, and glasses
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any
problems
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to kitchen for cleaning
• Follow all relevant health department regulations
• Provide excellent customer service to guests
Requirements:
• Proven work experience as a Waiter or Waitress
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a
fast-paced environment.
• Active listening and effective communication skills
• Qualification in food safety training is a plus
7. HOUSEKEEPER
We are looking for a housekeeper who will be responsible for ensuring that all the rooms are
clean and tidy.
Responsibilities:
• Cleaning all the rooms.
• Cleaning and sanitizing toilets, showers, countertops, and sinks
• Maintaining a clean and sanitary kitchen area
• Making beds and changing linens
• Washing windows
• Vacuuming and cleaning carpets and rugs
• Sweeping/vacuuming, polishing, and mopping hard floors
• Sorting, washing, loading, and unloading laundry
• Ironing clothing items
• Using any cleaning equipment such as vacuums, mops, and other cleaning tools
• Keeping bathrooms stocked with clean linens, toiletries, and other supplies
• Cleaning mirrors and other glass surfaces
• Emptying trash receptacles and disposing of waste
• Washing blinds
• Tidying up rooms
• Monitoring cleaning supplies and ordering more as needed
• Reporting any necessary repairs or replacements
• Keep facilities and common areas clean and maintained
• Vacuum, scrubbing, sweep, and mop floors
• Clean and stock restrooms
• Clean up spills with appropriate equipment
• Notify managers of necessary repairs
• Collect and dispose of trash.
• Assist guests when necessary
Requirements:
• M.S.C.E. as a minimum qualification.
• Ability to manage time efficiently
• Work well unsupervised
• Handle basic maintenance and cleaning
• Ability to maintain a professional appearance and interact positively with guests.
*CHECK NEW SERVICES*
BLUESTAR HOSPITALITY CONSULTANCY
1) Hotel training registration is in progress
ICM EXAMINATION BOARD
- Certificate in Hospitality operations
-Certificate in Travel and tourism (NEW)
- Diploma in Hospitality management
- Advanced diploma in hospitality management (NEW)
MODE OF LESSONS
-Face to face classes. Monday to Friday and Weekend classes.
-On-line classes (NEW)
2) Recruitment services
- Chefs, Waiters, Waitresses, Bartenders, Receptionist, Housekeepers, Conference Attendants, Hotel / Lodge Managers /Manageress, Baristas and Porters
3) Tourism and Student Internship services
4) Group marketing - We market tourism and hospitality businesses at a reasonable price on TV, radio and social media.
5) Part-time staff for hire
Chefs, Waitresses, Waiters, Bartenders and Event supervisors
6) On-job training or refresher courses
We offer Refresher courses in food safety and hygiene, customer service, food and beverages service, etc
7) Mystery shopper services - We come as a guest and give you honest feedback on your services
8) Consultancy services
9) Bluestar Travel agency and tours
JOIN THE WINNING TEAM
Contact Bluestar on +265994322319 Direct call or Whatsapp
Email- bluestarconsultancy4@gmail.com inquiry@bluestartourismandhospitality.com
www.bluestartourismandhospitality.com
FULLY FUNDED SCHOOL SCHOLARSHIPS ARE AVAILABLE